Admissions Representative – Sandy Springs, GA, posted 3/31/2021

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Admissions Representative

Location:
Gwinnett College – Sandy Springs
Sandy Springs, GA

Industry: Education

Occupational Category:  22-1012.00 Educational, Guidance, and Career Counselors and Advisors

Hours: Full-time, 40 hours per week

Description: Gwinnett College – Sandy Springs seeks a full-time Admissions Representative.  The Admissions Representative is responsible for conducting career planning sessions and presenting potential students with the information needed to make well-informed enrollment decisions.   Successful enrollment is accomplished by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all issues, concerns and questions related to enrollment, following the admissions process, policies and procedures and adhering to the highest ethical standards.

Responsibilities:

  • Performs as a Campus/Campus Support professional in creating and delivering unique, memorable, extraordinary and personal student experiences.
  • Using inquiries furnished through advertising and personally developed leads (PDLs), calls potential students and arranges for them to visit the school.  Follows-up with inquiries to ensure a successful visit.
  • Conducts career planning sessions and presents clear and accurate information on the career, curriculum, and employment opportunities.  Understands each potential student’s career goals, personal and professional interests and recommends programs to fit their goals and interests.   Completes all paperwork for the application/enrollment process, including entering complete and accurate student information into the Lead Management system
  • Evaluates and resolves student questions, issues and problems related to the admissions process and ensures appropriate action is taken to the satisfaction of the student, Gwinnett, and/or regulatory agencies in compliance with policy, procedures, and legal requirements.
  • Ensures potential students have all the information needed to make a well informed enrollment decision, including clarification and understanding of the students’ personal, monthly, financial commitment.
  • Collaborates with financial services office to ensure the student’s financial concerns are understood and addressed throughout the entire admissions process.
  • Follow-ups with enrolled students to ensure a successful orientation and educational experience.  Provides extraordinary personal attention to each prospective student to address questions or concerns before and after the first day of class.
  • Completes all necessary admissions paperwork and documents required information in Lead Manager and on activity reports in a timely and accurate manner.
  • Demonstrates regulatory excellence throughout all steps of the admissions process.  Maintains integrity and confidentiality of student information in all conversations and when processing or accessing student information.
  • Attends all admissions meetings and training sessions.
  • Utilizes effective time management skills in order to make efficient use of work hours.
  • Always conducts self in a professional and positive manner, modeling Gwinnett values at all times.
  • Performs other related duties as assigned by manager.

Educational requirements:

  • Completion of Career Training/Associate’s or Bachelor’s Degree preferred (or must be working towards or have relevant experience at a minimum)

Experience requirements:

  • Prior post secondary admission experience preferred.
  • Sales experience required.

Desired Skills:

  • Excellent communication and presentation skills
  • Customer service, consultation or recruiting experience
  • Attention to detail, sense of urgency and passion for making a difference in the lives of others
  • Able to work independently, yet within a strong team environment
  • Able to work a flexible schedule

Qualifications:

  • A passion for education and making a positive difference in the lives of students
  • Strong communication and presentation skills
  • Sense of urgency
  • Customer service oriented
  • Attention to detail
  • Ability to resolve breakdowns and overcome obstacles
  • Results oriented

Benefits:

  • Medical, Life, Dental, 401k, Vision

If interested in this position, please email us your resume, along with salary requirements to tdavis@gwinnettcollege.edu in Microsoft Office Word (.DOCX) or Adobe Acrobat (.PDF) formats only!

What is Your Strongest Skill as a Medical Assistant?

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Working in healthcare is rewarding. Being there for those in need and making a difference in their lives is something we all value, we want to contribute to wellness in our communities. But roles in medicine are physically, emotionally and spiritually challenging, so having the right aptitudes and attitudes is helpful for success. If you’re considering becoming a medical assistant, let’s review the skills you’ll need and the one special quality upon which they’re built.

What Are Important Skills to Have as a Medical Assistant and Why?

Anyone can be a medical assistant with the right training. The better question is, do you have the right skills to be happy and successful in the field? A medical assistant needs:

Skill #1: Critical Thinking

Critical thinking is the ability to analyze facts and come to logical conclusions. It’s how a medical assistant knows the patient having chest pain needs attention before the person with the sniffles. In a medical setting, things can evolve quickly, the ability to think critically is a skill medical assistants need to evaluate complex situations and prioritize patient needs.

Skill #2: A Strong Work Ethic

Healthcare is fast-paced. Medical assistants rarely have the emergency or on-call responsibilities of doctors and nurses, but as clinical support specialists, their job is just as vital, and when they don’t come to work, it shows.

Employers need staff who are committed to being at work on time and staying focused. Emergencies happen, but when teams work short-handed, patient care suffers, and everyone feels the strain. Reliability and a strong work ethic are among the most valued qualities in a medical assistant.

Skill #3: Active Listening

Active listening is the art of focusing on a conversation, so you understand what’s being said between the lines. It requires limiting distractions, being attentive, clarifying statements, evaluating body language and offering feedback, so you hear what patients or colleagues mean and not just what they say.

Nothing is more important in healthcare than making patients feel like they’re the center of attention. Active listening builds trust, inspires confidence and establishes the rapport necessary for a therapeutic relationship.

Skill #4: Communication

Medical assistants serve as liaisons between doctors and patients and among staff. Every part of their job requires direct or indirect communication. They’re patients’ go-to resource for clinical information, and they manage most office communication, from taking messages for the doctor to explaining test results. In addition to being good listeners, medical assistants should be confident expressing themselves verbally and in writing, including the use of electronic communication, such as email and text.

Excellent grammar and spelling skills are essential for accurate data entry. For example, the terms “dysphasia,”a language disorder, and “dysphagia,”difficulty swallowing, are pronounced the same despite different meanings. A spelling error when updating records could result in a disastrous medical mistake.

Medical assistants also bridge the communication gap between the front and back offices and the clinical team. Trained in both administrative and clinical responsibilities, they see gaps in knowledge among team members related to expertise and can fill them before they lead to misunderstandings. A front office assistant may not understand, for example, how the data they enter at check-in affects the clinical team. Medical assistants see processes from both sides and can be consensus builders. It’s a critical role.

Skill #5: Comfort with Technology

Healthcare is an advanced field and medical assistants work daily with a broad range of technology. Almost all of the documentation is computerized. From entering data into electronic health records to filing insurance claims, most of a medical assistant’s tasks are computerized so confidence with computers is a must.

Diagnostic equipment, including EKG machines and chemistry analyzers, are computer-based. Even blood pressure devices are now digital and require some degree of technological know-how to use.

Skill #6: Organization

Medical assistants juggle a mountain of clinical and administrative responsibilities, it’s challenging but manageable with good organizational skills and the ability to shift gears when priorities change. Busy days in a hospital or private practice always hold surprises but being prepared for them minimizes their impact and keeps the job from becoming overwhelming.

Skill #7: Customer Service

Patients cite customer service issues as a top concern when seeing their doctor, they pay for services and want to work with attentive professionals who will meet their expectations.

As ambassadors of first impressions, medical assistants play an important role in managing customer satisfaction by setting the stage for a positive experience. A warm greeting and welcoming smile inspire a patient’s confidence in their care. Being aloof or disengaged makes them feel like an afterthought.

Treating patients with the professionalism they deserve enhances the doctor-patient relationship. It’s essential for quality care and the practice’s bottom line.

Skill #8: Discretion

HIPAA, the Health Insurance Portability and Accountability Act, regulates how patients’ private medical data is shared, defining who can access information and for what purpose. Unless it’s a medical emergency, private health details can never be shared without the patient’s informed consent. Violations may result in hefty financial penalties for employers and job loss for staff. Since a medical assistant’s job requires handling sensitive personal data, discretion is crucial.

Skill #9: Team Spirit

Healthcare is a team sport. Each member has a specific role, but everyone brings something of value to the table whether it’s a skill or a unique insight. Colleagues work closely with each other in trying situations requiring mutual support, so it’s essential for medical assistants to cultivate sound interpersonal relationships with their peers.

It’s not always easy among different personalities and communication styles, but the payoff is worth the effort. Patients benefit when everyone works together, and the workplace is less stressful for everyone.

Skill #10: Empathy

Empathy is a passive emotional response to someone’s situation, imaging yourself in their place so you can better understand their behavior and needs. For example, when a coworker calls out sick for the third day in a row, knowing it’s because they’ve just lost a loved one brings perceptive and understanding to the situation. Empathy is the foundation of compassion.

What Should Be a Medical Assistant’s Strongest Skill?

A medical assistant’s strongest skill should be compassion. More than the sympathy we feel for those who struggle, compassion is the willingness to take action to meet others’ needs and ease their pain. It’s empathy in motion.

Medical assistants work with physically and emotionally vulnerable people who rely on them for support in difficult circumstances. Rationally speaking, it’s what they get paid to do, but without compassion, actions are devoid of emotional meaning, there’s no joy or satisfaction in sharing the suffering of others if you can’t relate to it. True compassion is a rare, shared response from which both the giver and receiver benefit.

Compassion is something we practice daily, for example, when we open a door for someone carrying heavy bags because we know from personal experience that it’s helpful. Or when we take up the slack at work for a colleague whose parent is sick because we recognize their need.

It’s a medical assistant’s role to serve patients and support peers, and the only way to know what they need is to see events through their eyes. A sick patient’s surly behavior could be related to physical discomfort, something that can be eased with medication. Or it could be that they’re missing a child’s wedding because they’re too sick to attend, a problem you can’t solve but can help alleviate with understanding and compassion.

Beneath every diagnosis can lie fear, anxiety and pain. Everyone has a story that illness puts on hold, and it’s a medical assistant’s job to get to know it. Compassion is the basis of everything they do.

Can Compassion Be Learned?

Some people are inherently compassionate, and it’s no surprise that they’re often drawn to the medical field. But it’s difficult to have compassion without empathy, and without knowledge of healthcare, it’s tough to be empathetic.

For example, if you’ve never had an injection and don’t know it can be painful, you’ll struggle to understand a child’s fear of needles. Knowledge is the foundation for compassion in healthcare. The more you learn in a vocational school medical assisting program, the easier it becomes to be compassionate.

How Can Medical Assistants Become More Compassionate?

Compassion is a skill that can be taught and cultivated through experience. Research shows that once someone understands others’ problems, they can better empathize and respond compassionately. As with most skills, however, practice makes perfect, so repetition is the key.

In school, you’ll learn about compassion from seasoned instructors and build on those skills working with patients during off-site clinical experiences. After graduation, each day on the job as a medical assistant brings more opportunities to learn and build relationships with patients that inspire compassionate behavior. Over time, your brain will adapt to newer, more complex ways of thinking, and the response becomes automatic.

Final Thoughts

Medical assistants benefit from having a wide range of diverse skills, so don’t be intimidated if you don’t have them all. No one does, we’re all works in progress. Vocational school training will help you optimize the abilities you have and develop new skills, experience and enthusiasm do the rest.

Ready to start a new job with a medical assistant diploma? Gwinnett Colleges & Institute offers medical assisting courses to gain essential skills and training. The core curriculum focuses on the medical assisting skills and training you will need to seek entry-level employment in physicians’ offices, clinics, hospitals, and other medical settings needing the services of associates trained in both front and back office medical assisting skills. These medical assisting courses will be the first step in starting a rewarding career.

Contact us to learn more about how you can become a medical assistant today.

 

Massage Therapy Instructor – Raleigh, NC – posted 3/17/2021

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Job Description

Massage Therapy Instructor

Location:
Raleigh, North Carolina

Industry: Education

Occupational Category: Massage Therapists – 31-9011.00

Hours: Part-time, Day

Specific Requirements

  • We are seeking an instructor for our Massage Therapy program. The instructor would be an ongoing part-time/hourly role.
  • Instructor must be able to teach lab classes as well as lecture classes. Courses last six weeks and are on a rotating schedule.
  • 10 years experience in massage therapy preferred, though five years experience is required.
  • Must have active North Carolina Massage license.
  • Prior experience teaching in a post-secondary educational facility is preferred.  Additionally, experience teaching in a hybrid format is a plus. Please email all resumes in PDF or MS Word format to ddilalla@gwinnettcollege.edu .

POSITION SCOPE:

Gwinnett’s educational philosophy is to transform the classroom beyond a traditional learning environment by creating a unique, memorable and personal experience for each student. In support of this philosophy, the Instructor is responsible for educating students in an environment that is “alive”with engagement and active learning. In this student-centric environment, a successful candidate will be a dynamic, charismatic professional with a passion for making a difference. In addition to the ability to effectively translate subject matter expertise, primary responsibilities include understanding and adapting to multiple learning styles and the ability to create a flexible lesson plan to engage students in both traditional and non-traditional learning activities. The Gwinnett Instructor is service-minded and will proactively adapt to individual student needs. The Instructor will coach, mentor and lead students through the class material. A strong affinity for building relationships and understanding the importance of customer service is essential.

REPORTS DIRECT TO:

Campus Director

MINIMUM QUALIFICATIONS*:

  • Associate’s Degree required and/or professional licensure/certification as deemed appropriate by the school and institutional and/or programmatic accreditation requirements
  • Subject-related work experience preferred
  • Teaching experience preferred
  • Strong interpersonal skills

*Campus requirements may vary depending on state and accreditation requirements.

**Instructors teaching distance education and/or hybrid courses must also demonstrate prior experience, either academic or experiential, in distance education.  Copies of certificates or transcripts may be used to demonstrate academic preparation where job experience and references may be used to demonstration work experience.

FLSA STATUS:

Exempt

ESSENTIAL ACCOUNTABILITIES:

 

  • Proactively creates a learning environment that is unique, memorable and personal.
  • Demonstrates a service-minded attitude and models the Company’s expected behaviors (core values) on a daily basis with students, colleagues and employers.
  • Maintains a positive attitude in being flexible and adapting to individual student learning needs.
  • Effectively translates subject matter expertise to engage and educate students through active learning.
  • Creates a two-way learning partnership by encouraging student accountability as part of the educational process. Students are encouraged to seek the Instructor’s help and the Instructor will be available and willing to provide extra assistance for students experiencing difficulty.
  • Maintains “ownership”of student attendance and proactively maintains contact with students.
  • Prepares and submits weekly lesson plans inclusive of learning activities that stimulate student involvement, encourage reflection and critical thinking, and take into consideration different learning styles.
  • Provides each student with a course syllabus that includes course objectives that include student learning outcomes, learning activities to achieve those objectives, methods of evaluation and attendance requirements at the beginning of the course. The Instructor will review the syllabus in its entirety and address any student questions regarding the information communicated.
  • Relates to students in a fair, courteous and professional manner. Encourages students to maintain professional/appropriate dress and behavior in accordance with Gwinnett’s Student Code of Conduct Policy.
  • Ensures timeliness, fairness, and consistency in grading and evaluation of student work in support of Company policies.
  • Actively participates in the evaluation of program/course materials to include recommendations for course revisions, selection of textbooks and other teaching aids, and development of curricula as needed.
  • Utilizes approved textbooks and supports the material with well-defined lesson plans that include pertinent examples and exercises with practical applications.
  • Maintains current knowledge of adult learning methodologies, new classroom technologies and industry/healthcare standards through continuing education, such as external development opportunities, in-service activities, membership in professional organizations, and reading of current professional periodicals, incorporating this knowledge into the learning environment.
  • Attends and actively participates in all scheduled in-services, meetings and completes assigned independent study modules to maintain faculty development requirements.
  • Maintains a safe learning environment by ensuring that students and staff use supplies and equipment in accordance with manufacturer guidelines and clean up after completing class.
  • Completes reports as required by Program Director in an accurate and timely manner.
  • Submits supplies and equipment requests to the Program Director in a timely fashion.
  • Proactively initiates appropriate actions to re-engage and retain at-risk students.
  • Demonstrates collaboration and maintains a “team player”appreciation for functional accountabilities and priorities at the campus outside of Academics.
  • Takes ownership of the classroom resources, tools and supplies to ensure that ongoing needs are addressed in a timely manner.
  • Maintains positive communications with students concerning administrative and school policies and procedures.
  • Performs other related duties as assigned.

 

CORE COMPETENCIES INCLUDE:

  • Passionately committed to customer service
  • Strong affinity for connecting with and understanding the needs of others
  • Motivating and inspiring
  • Positive and approachable
  • Freely acknowledges and appreciates effort
  • Flexibility and the ability to multitask
  • Effective listening and communication skills
  • Classroom management
  • Open and inclusive of others’ input
  • Ability to translate theory into practice
  • Strong planning and organization skills
  • Results/Metrics-Driven

PERFORMANCE METRICS CATEGORIES INCLUDE:

  • Student Retention Rates
  • Classroom Observation Ratings
  • Student Surveys/Feedback

ASSOCIATE UNDERSTANDING:

  • The Instructor is a part-time position working the hours required to meet job expectations.
  • Employment with Gwinnett is “at will”and employment may be terminated at any time with or without cause or notice.
  • Scheduled and unscheduled observations and performance reviews are given according to Company policies.
  • Limited travel may be required.

 

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:

Gwinnett is an Equal Opportunity Employer.  The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.  In addition, the Company provides reasonable accommodations for applicants or associates with physical or mental disabilities in accordance with applicable law(s).  If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, please contact Campus Support Human Resources so appropriate arrangements can be made.

Please email resumes to ddilalla@gwinnettcollege.edu.

Dental Assistant Instructor – Sarasota, FL – posted 3/17/2021

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Job Description

Dental Assistant Instructor

Location:
Lakewood Ranch, FL

Industry: Education

Occupational Category: Dental Assistants – 31-9091.00

Hours: Part-time, Day

Specific Requirements

  • We are seeking an instructor for our Dental Assisting program. The instructor would be an ongoing part-time/hourly role.
  • Instructor must be able to teach lab classes as well as lecture classes. Courses last six weeks and are on a rotating schedule.
  • 10 years experience in dental assisting preferred, though five years experience is required.
  • Prior experience teaching in a post-secondary educational facility is preferred. Additionally, experience teaching in a hybrid format is a plus. Please email all resumes in PDF or MS Word format.

POSITION SCOPE:

Gwinnett’s educational philosophy is to transform the classroom beyond a traditional learning environment by creating a unique, memorable and personal experience for each student. In support of this philosophy, the Instructor is responsible for educating students in an environment that is “alive”with engagement and active learning. In this student-centric environment, a successful candidate will be a dynamic, charismatic professional with a passion for making a difference. In addition to the ability to effectively translate subject matter expertise, primary responsibilities include understanding and adapting to multiple learning styles and the ability to create a flexible lesson plan to engage students in both traditional and non-traditional learning activities. The Gwinnett Instructor is service-minded and will proactively adapt to individual student needs. The Instructor will coach, mentor and lead students through the class material. A strong affinity for building relationships and understanding the importance of customer service is essential.

REPORTS DIRECT TO:

Campus Director

MINIMUM QUALIFICATIONS*:

  • Associate’s Degree required and/or professional licensure/certification as deemed appropriate by the school and institutional and/or programmatic accreditation requirements
  • Subject-related work experience preferred
  • Teaching experience preferred
  • Strong interpersonal skills

*Campus requirements may vary depending on state and accreditation requirements.

**Instructors teaching distance education and/or hybrid courses must also demonstrate prior experience, either academic or experiential, in distance education. Copies of certificates or transcripts may be used to demonstrate academic preparation where job experience and references may be used to demonstration work experience.

FLSA STATUS:

Exempt

ESSENTIAL ACCOUNTABILITIES:

  • Proactively creates a learning environment that is unique, memorable and personal.
  • Demonstrates a service-minded attitude and models the Company’s expected behaviors (core values) on a daily basis with students, colleagues and employers.
  • Maintains a positive attitude in being flexible and adapting to individual student learning needs.
  • Effectively translates subject matter expertise to engage and educate students through active learning.
  • Creates a two-way learning partnership by encouraging student accountability as part of the educational process. Students are encouraged to seek the Instructor’s help and the Instructor will be available and willing to provide extra assistance for students experiencing difficulty.
  • Maintains “ownership”of student attendance and proactively maintains contact with students.
  • Prepares and submits weekly lesson plans inclusive of learning activities that stimulate student involvement, encourage reflection and critical thinking, and take into consideration different learning styles.
  • Provides each student with a course syllabus that includes course objectives that include student learning outcomes, learning activities to achieve those objectives, methods of evaluation and attendance requirements at the beginning of the course. The Instructor will review the syllabus in its entirety and address any student questions regarding the information communicated.
  • Relates to students in a fair, courteous and professional manner. Encourages students to maintain professional/appropriate dress and behavior in accordance with Gwinnett’s Student Code of Conduct Policy.
  • Ensures timeliness, fairness, and consistency in grading and evaluation of student work in support of Company policies.
  • Actively participates in the evaluation of program/course materials to include recommendations for course revisions, selection of textbooks and other teaching aids, and development of curricula as needed.
  • Utilizes approved textbooks and supports the material with well-defined lesson plans that include pertinent examples and exercises with practical applications.
  • Maintains current knowledge of adult learning methodologies, new classroom technologies and industry/healthcare standards through continuing education, such as external development opportunities, in-service activities, membership in professional organizations, and reading of current professional periodicals, incorporating this knowledge into the learning environment.
  • Attends and actively participates in all scheduled in-services, meetings and completes assigned independent study modules to maintain faculty development requirements.
  • Maintains a safe learning environment by ensuring that students and staff use supplies and equipment in accordance with manufacturer guidelines and clean up after completing class.
  • Completes reports as required by Program Director in an accurate and timely manner.
  • Submits supplies and equipment requests to the Program Director in a timely fashion.
  • Proactively initiates appropriate actions to re-engage and retain at-risk students.
  • Demonstrates collaboration and maintains a “team player”appreciation for functional accountabilities and priorities at the campus outside of Academics.
  • Takes ownership of the classroom resources, tools and supplies to ensure that ongoing needs are addressed in a timely manner.
  • Maintains positive communications with students concerning administrative and school policies and procedures.
  • Performs other related duties as assigned.

CORE COMPETENCIES INCLUDE:

  • Passionately committed to customer service
  • Strong affinity for connecting with and understanding the needs of others
  • Motivating and inspiring
  • Positive and approachable
  • Freely acknowledges and appreciates effort
  • Flexibility and the ability to multitask
  • Effective listening and communication skills
  • Classroom management
  • Open and inclusive of others’ input
  • Ability to translate theory into practice
  • Strong planning and organization skills
  • Results/Metrics-Driven

PERFORMANCE METRICS CATEGORIES INCLUDE:

  • Student Retention Rates
  • Classroom Observation Ratings
  • Student Surveys/Feedback

ASSOCIATE UNDERSTANDING:

  • The Instructor is a part-time position working the hours required to meet job expectations.
  • Employment with Gwinnett is “at will”and employment may be terminated at any time with or without cause or notice.
  • Scheduled and unscheduled observations and performance reviews are given according to Company policies.
  • Limited travel may be required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:

Gwinnett is an Equal Opportunity Employer. The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. In addition, the Company provides reasonable accommodations for applicants or associates with physical or mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, please contact Campus Support Human Resources so appropriate arrangements can be made.

Please email resumes to pmcdermott@meridian.edu.

Adjunct Computer Instructor – Raleigh, NC – posted 3/15/2021

Posted on

Job Description

Adjunct Computer Instructor

Location:
Raleigh, North Carolina

Industry: Education

Occupational Category: 25-1021.00 – Computer Science Teachers, Postsecondary

Hours: Part-time, Day

Description: Gwinnett College seeks adjunct instructors to teach in our medical assisting and medical office administration programs to teach Windows, Microsoft Word, Microsoft Excel, and College Keyboarding. The position is to teach students at the diploma and associate degree levels. At present, most courses are taught in a hybrid fashion where students are not on campus for the entirety of their courses. Instructors are expected to teach courses from campus. The position is and ongoing part-time position.

Responsibilities:

  • Proactively creates a learning environment that is unique, memorable and personal.
  • Demonstrates a service-minded attitude and models the Company’s expected behaviors (core values) on a daily basis with students, colleagues and employers.
  • Maintains a positive attitude in being flexible and adapting to individual student learning needs.
  • Effectively translates subject matter expertise to engage and educate students through active learning.
  • Creates a two-way learning partnership by encouraging student accountability as part of the educational process. Students are encouraged to seek the Instructor’s help and the Instructor will be available and willing to provide extra assistance for students experiencing difficulty.
  • Maintains “ownership”of student attendance and proactively maintains contact with students.
  • Prepares and submits weekly lesson plans inclusive of learning activities that stimulate student involvement, encourage reflection and critical thinking, and take into consideration different learning styles.
  • Provides each student with a course syllabus that includes course objectives that include student learning outcomes, learning activities to achieve those objectives, methods of evaluation and attendance requirements at the beginning of the course. The Instructor will review the syllabus in its entirety and address any student questions regarding the information communicated.
  • Relates to students in a fair, courteous and professional manner. Encourages students to maintain professional/appropriate dress and behavior in accordance with Gwinnett’s Student Code of Conduct Policy.
  • Ensures timeliness, fairness, and consistency in grading and evaluation of student work in support of Company policies.
  • Actively participates in the evaluation of program/course materials to include recommendations for course revisions, selection of textbooks and other teaching aids, and development of curricula as needed.
  • Utilizes approved textbooks and supports the material with well-defined lesson plans that include pertinent examples and exercises with practical applications.
  • Maintains current knowledge of adult learning methodologies, new classroom technologies and industry/healthcare standards through continuing education, such as external development opportunities, in-service activities, membership in professional organizations, and reading of current professional periodicals, incorporating this knowledge into the learning environment.
  • Attends and actively participates in all scheduled in-services, meetings and completes assigned independent study modules to maintain faculty development requirements.
  • Maintains a safe learning environment by ensuring that students and staff use supplies and equipment in accordance with manufacturer guidelines and clean up after completing class.
  • Completes reports as required by Program Director in an accurate and timely manner.
  • Submits supplies and equipment requests to the Program Director in a timely fashion.
  • Proactively initiates appropriate actions to re-engage and retain at-risk students.
  • Demonstrates collaboration and maintains a “team player”appreciation for functional accountabilities and priorities at the campus outside of Academics.
  • Takes ownership of the classroom resources, tools and supplies to ensure that ongoing needs are addressed in a timely manner.
  • Maintains positive communications with students concerning administrative and school policies and procedures.
  • Performs other related duties as assigned.

Educational requirements:

  • Minimum of 5 years experience using Windows and Microsoft Office in a professional environment.
  • Associate degree in an allied health field

Experience requirements:

  • Teaching experience preferred.

Desired Skills:

  • Excellent communication and presentation skills
  • Comfortable in the use of classroom technology
  • Can motivate students toward the goal of graduation.
  • Attention to detail, sense of urgency and passion for making a difference in the lives of others
  • Able to work independently, yet within a strong team environment
  • Able to work a flexible schedule

Qualifications:

  • Passionately committed to customer service
  • Strong affinity for connecting with and understanding the needs of others
  • Motivating and inspiring
  • Positive and approachable
  • Freely acknowledges and appreciates effort
  • Flexibility and the ability to multitask
  • Effective listening and communication skills
  • Classroom management
  • Open and inclusive of others’ input
  • Ability to translate theory into practice
  • Strong planning and organization skills
  • Results/Metrics-Driven

Job Type: Part-time

email resumes in Word or .pdf format to ddilalla@gwinnettcollege.edu

 

Cosmetology Instructor – Sarasota, FL – posted 3/12/2021

Posted on

Cosmetology Instructor

Location:
Sarasota, Florida

Industry: Education

Occupational Category: 39-5012.00 Hairdressers, Hairstylists, and Cosmetologists

Hours: Part-time

Description: Meridian College seeks adjunct instructors to teach in our cosmetology program. The position is to teach students at the diploma and associate degree levels.  Instructors are expected to teach courses from campus.

Candidates must have a current cosmetology license in the State of Florida.

Responsibilities:

  • Proactively creates a learning environment that is unique, memorable and personal.
  • Demonstrates a service-minded attitude and models the Company’s expected behaviors (core values) on a daily basis with students, colleagues and employers.
  • Maintains a positive attitude in being flexible and adapting to individual student learning needs.
  • Effectively translates subject matter expertise to engage and educate students through active learning.
  • Creates a two-way learning partnership by encouraging student accountability as part of the educational process. Students are encouraged to seek the Instructor’s help and the Instructor will be available and willing to provide extra assistance for students experiencing difficulty.
  • Maintains “ownership”of student attendance and proactively maintains contact with students.
  • Prepares and submits weekly lesson plans inclusive of learning activities that stimulate student involvement, encourage reflection and critical thinking, and take into consideration different learning styles.
  • Provides each student with a course syllabus that includes course objectives that include student learning outcomes, learning activities to achieve those objectives, methods of evaluation and attendance requirements at the beginning of the course. The Instructor will review the syllabus in its entirety and address any student questions regarding the information communicated.
  • Relates to students in a fair, courteous and professional manner. Encourages students to maintain professional/appropriate dress and behavior in accordance with Gwinnett’s Student Code of Conduct Policy.
  • Ensures timeliness, fairness, and consistency in grading and evaluation of student work in support of Company policies.
  • Actively participates in the evaluation of program/course materials to include recommendations for course revisions, selection of textbooks and other teaching aids, and development of curricula as needed.
  • Utilizes approved textbooks and supports the material with well-defined lesson plans that include pertinent examples and exercises with practical applications.
  • Maintains current knowledge of adult learning methodologies, new classroom technologies and industry/healthcare standards through continuing education, such as external development opportunities, in-service activities, membership in professional organizations, and reading of current professional periodicals, incorporating this knowledge into the learning environment.
  • Attends and actively participates in all scheduled in-services, meetings and completes assigned independent study modules to maintain faculty development requirements.
  • Maintains a safe learning environment by ensuring that students and staff use supplies and equipment in accordance with manufacturer guidelines and clean up after completing class.
  • Completes reports as required by Program Director in an accurate and timely manner.
  • Submits supplies and equipment requests to the Program Director in a timely fashion.
  • Proactively initiates appropriate actions to re-engage and retain at-risk students.
  • Demonstrates collaboration and maintains a “team player”appreciation for functional accountabilities and priorities at the campus outside of Academics.
  • Takes ownership of the classroom resources, tools and supplies to ensure that ongoing needs are addressed in a timely manner.
  • Maintains positive communications with students concerning administrative and school policies and procedures.
  • Performs other related duties as assigned.

Educational requirements:

  • Minimum of 5 years experience as a cosmetologist or similar.
  • Current Florida cosmetology license.

Experience requirements:

  • 5 years in allied health required.
  • Teaching experience preferred.

Desired Skills:

  • Excellent communication and presentation skills
  • Comfortable in the use of classroom technology
  • Can motivate students toward the goal of graduation.
  • Attention to detail, sense of urgency and passion for making a difference in the lives of others
  • Able to work independently, yet within a strong team environment
  • Able to work a flexible schedule

Qualifications:

  • Passionately committed to customer service
  • Strong affinity for connecting with and understanding the needs of others
  • Motivating and inspiring
  • Positive and approachable
  • Freely acknowledges and appreciates effort
  • Flexibility and the ability to multitask
  • Effective listening and communication skills
  • Classroom management
  • Open and inclusive of others’ input
  • Ability to translate theory into practice
  • Strong planning and organization skills
  • Results/Metrics-Driven

If interested in this position, please email us your resume, along with salary requirements to pmcdermott@meridian.edu

Date Posted: 2021-03-12

Admissions Representative – Raleigh, NC – posted 3/12/2021

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Admissions Representative

Location:
Raleigh, NC

Industry: Education

Occupational Category:  22-1012.00 Educational, Guidance, and Career Counselors and Advisors

Hours: Full-time, 40 hours per week

Description: Gwinnett College seeks a full-time Admissions Representative.  The Admissions Representative is responsible for conducting career planning sessions and presenting potential students with the information needed to make well-informed enrollment decisions.   Successful enrollment is accomplished by providing excellent customer service, listening to the needs and career aspirations of potential students, resolving all issues, concerns and questions related to enrollment, following the admissions process, policies and procedures and adhering to the highest ethical standards.

Responsibilities:

  • Performs as a Campus/Campus Support professional in creating and delivering unique, memorable, extraordinary and personal student experiences.
  • Using inquiries furnished through advertising and personally developed leads (PDLs), calls potential students and arranges for them to visit the school.  Follows-up with inquiries to ensure a successful visit.
  • Conducts career planning sessions and presents clear and accurate information on the career, curriculum, and employment opportunities.  Understands each potential student’s career goals, personal and professional interests and recommends programs to fit their goals and interests.   Completes all paperwork for the application/enrollment process, including entering complete and accurate student information into CampusVue or the Lead Management system
  • Evaluates and resolves student questions, issues and problems related to the admissions process and ensures appropriate action is taken to the satisfaction of the student, Gwinnett, and/or regulatory agencies in compliance with policy, procedures, and legal requirements.
  • Ensures potential students have all the information needed to make a well informed enrollment decision, including clarification and understanding of the students’ personal, monthly, financial commitment.
  • Collaborates with financial services office to ensure the student’s financial concerns are understood and addressed throughout the entire admissions process.
  • Follow-ups with enrolled students to ensure a successful orientation and educational experience.  Provides extraordinary personal attention to each prospective student to address questions or concerns before and after the first day of class.
  • Completes all necessary admissions paperwork and documents required information in CampusVue/Lead Manager and on activity reports in a timely and accurate manner.
  • Demonstrates regulatory excellence throughout all steps of the admissions process.  Maintains integrity and confidentiality of student information in all conversations and when processing or accessing student information.
  • Attends all admissions meetings and training sessions.
  • Utilizes effective time management skills in order to make efficient use of work hours.
  • Always conducts self in a professional and positive manner, modeling Gwinnett values at all times.
  • Performs other related duties as assigned by manager.

Educational requirements:

  • Completion of Career Training/Associate’s or Bachelor’s Degree preferred (or must be working towards or have relevant experience at a minimum)

Experience requirements:

  • Prior post secondary admission experience preferred.
  • Sales experience preferred.

Desired Skills:

  • Excellent communication and presentation skills
  • Customer service, consultation or recruiting experience
  • Attention to detail, sense of urgency and passion for making a difference in the lives of others
  • Able to work independently, yet within a strong team environment
  • Able to work a flexible schedule

Qualifications:

  • A passion for education and making a positive difference in the lives of students
  • Strong communication and presentation skills
  • Sense of urgency
  • Customer service oriented
  • Attention to detail
  • Ability to resolve breakdowns and overcome obstacles
  • Results oriented

Benefits:

  • Medical, Life, Dental, 401k, Vision

If interested in this position, please email us your resume, along with salary requirements to ddilalla@gwinnettcollege.edu.

Date Posted: 2021-03-12

Financial Aid Advisor – Lilburn, GA – posted 3/12/2021

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Job Description

The Financial Aid Advisor is responsible for planning, estimating awards, tracking and collecting documents to ensure student eligibility, and assisting students apply for Financial Aid. The Advisor is also responsible for ensuring that all aid is administered in compliance with Federal, State, Institutional, and Accreditation guidelines.

OCCUPATIONAL CODE: 11-9033.00 – Educational Administrators – Postsecondary

REPORTS DIRECT TO: Director of Financial Aid and/or Campus Director

MINIMUM QUALIFICATIONS:

  • Associate degree preferred
  • Computer experience using MS Office Suite required
  • Strong Microsoft Excel skills required
  • Strong data entry skills required
  • Customer Service background preferred
  • Accounting/Finance skills preferred
  • Bookkeeping experience preferred

FLSA STATUS:

Exempt

ESSENTIAL ACCOUNTABILITIES:

  • Flexible and positive in adapting to job or business changes.
  • Conduct financial aid interviews with current and prospective students and their parents/spouse.
  • Understand and be able to communicate the requirements for all types of federal aid programs.
  • Assist in determining award eligibility in compliance with Title IV and State regulations.
  • Advise students (and parents) on Financial Aid Plans and options.
  • Communicate with home office for timely processing.
  • Assist in maintaining proper documentation so the home office can certify student and parent loans.
  • Follow-through to ensure all files are completed in a timely manner.
  • Assist students with financial aid applications during the reapplication process.
  • Assist all students to ensure account balances are paid.
  • Assist in meeting or exceeding all quarterly goals including packaging, processing and receivables.
  • Assist with other projects as assigned by Supervisor.
  • Adhere to deadlines for projects, activities, and reports.
  • Provide a positive image and attitude toward operational objectives.
  • Maintain positive relationships with all college employees.
  • Manage student issues and complaints in a professional manner.
  • Maintain professional atmosphere, including dress in business attire (shirt and tie for gentlemen)
  • Other duties as assigned by supervisor.

CORE COMPETENCIES INCLUDE:

  • Analytical
  • Statistical Expertise
  • Attention to Detail
  • Results Oriented

PERFORMANCE METRICS CATEGORIES INCLUDE:

  • Error Ratio/Work Accuracy
  • Cash Percentage
  • File Completion Percentage
  • Receivables
  • Attendance/Tardiness Record

ASSOCIATE UNDERSTANDING:

  • The Financial Aid Advisor is a full-time position working the hours required to meet job expectations.
  • Employment with Gwinnett is “at will”and employment may be terminated at any time with or without cause or notice.
  • Scheduled and unscheduled performance reviews are given according to Company policies, at least annually.
  • Limited travel may be required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS/TRAVEL REQUIREMENTS:

Gwinnett is an Equal Opportunity Employer. The Company makes all selection and other employment decisions without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. In addition, the Company provides reasonable accommodations for applicants or associates with physical or mental disabilities in accordance with applicable law(s). If an accommodation is required to apply for employment, or to perform the essential job functions of a position you seek, please contact Campus Director so appropriate arrangements can be made.

Please email resumes to ldavis@gwinnettcollege.edu.

Job Type: Full-time

Job Posted – March 12, 2021

What are Medical Office Skills?

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Ready to start working in medicine? If you are someone that wants to help in the medical field but not sure if you want to provide clinical services to patients, you can join the team as a medical office assistant. You will be an important part of the team, helping physicians and medical assistant, freeing up their time to help more patients. You will be in the medical office, answering phones and managing clerical duties. So, what skills do you need to be a medical office assistant?

What are Medical Office Skills?

There are many skills that you will need to be successful in medical office administration. Most of your time will include interaction with computers and people. From communication to teamwork and everything in between. It is important to improve your medical office skills since you are responsible for patient outcomes and the financial health of the medical facility. It’s a challenging career but by graduating from a medical office administration program, you will build the right skill set to set yourself up for success.

Skill #1: Computer Skills

At a medical office, you will use many different computer programs like medical patient software, Microsoft Office and electronic health records (EHR). Having the ability to adapt to new computer programs is an important skill to have, especially working in a medical office. Technology moves fast and there is always a new software, application or interface that you must become familiar with. Being good with computers is an important skill to master.

Skill #2: Communication

As a medical office assistant, you will talk with many people on your medical team. You work with physicians, nurses, medical assistants and other medical staff to assist patients. You talk with vendors to order supplies, insurance companies to manage claims and patients about billing. Communication that is clear and concise is important so there are no misunderstandings or delays in treatment.

To be a good communicator, you must listen to what is said. Only after you know what the other person has asked can you properly respond. Good communicators are friendly and empathic to others. Good communication is professional, especially with patients. There is no time to gossip with coworkers or take phone calls from family and friends. Show respect for patients and colleagues and they will show respect back.

You will also need to interpret body language and non-verbal cues to properly assist patients. They may say one thing, but their body language says something different. It is your responsibility to understand what the patient wants and help them in a friendly manner. Some patients will speak different languages or not understand what you are saying as they may be hard of hearing. Non-verbal communication can be used to allow others to understand, and in urgent situations you can find someone to translate, like a colleague or family member.

Skill #3: Flexibility

It will be your responsibility as a medical office assistant to fill in when others are out of the office or when needed in an urgent situation. Whether answering phones, greeting patients or ordering supplies for the medical office, you will need to be flexible to help out the team anyway they need.

Flexibility is also key to complete all of your tasks. A physician may need something right away. You must prioritize your work to complete everything by deadline and be flexible enough to take care of urgent requests. The medical office moves quickly, and it is important to adapt.

Skill #4: Time Management

You only have a limited amount of time each day to get all your work done. Good time management involves prioritization and organization. Make sure you use your time wisely by taking care of the higher priority tasks first. Medical facilities are busy, and time goes by fast.  Make sure to set goals that are reasonable and try meeting those goals in a timely manner.

Skill #5: Responsible

While working in a medical office, you will have many different people counting on you to show up on time and take ownership for your work. Patients expect timely service and physicians will delegate work to you. They expect your best, every time. Especially when a patient outcome is in the balance. Everyone should be able to depend on you, even when the going gets tough. Being responsible means that you honor your commitments and accept the consequences for your actions.

Skill #6: Problem Solving

There may come a time at the medical office where you have a problem that needs a quick solution. You may have two patients scheduled for the same time or an EKG is malfunctioning and need to get someone out to fix it right away. A good problem solver can identify the problem quickly, list the possible solutions and come to a quick consensus on the right solution. Are there other times available that one of the two patients can see the doctor? Can you get the technician out to fix the EKG late in the afternoon, so it is ready for the next day’s patients? There will always be problems, but it is up to you to stay calm, identify the exact problem and come up with a solution that meets everyone’s interests.

Skill #7: Teamwork

Part of the job, working in a medical office is teamwork. Everyone is working for the best patient outcomes. As a medical office assistant, you are an important member of the team and many will count on you to perform tasks and help around the office. You will work with physicians, nurses, medical assistants and other medical office staff to put patients first and make sure they get the care they need to stay healthy, both physically and financially.

What are some practical medical office skills?

You will also need some practical medical office skills that you will learn both in a medical office administration program and while on the job at your entry-level position at a medical facility. You will create schedules, answer phones, greet patients, manage medical billing and coding, do light bookkeeping and keep information confidential.

Skill #8: Creating Schedules

While working in a medical office, you will have many different schedules to manage. Each physician and nurse will have their own schedules and you will need to schedule appointments and fill up their calendars without leaving any patients waiting too long. This takes skill and practice to have enough patients to fill the physician’s calendar but not have too many patients come in at once, so they have to wait too long in the waiting room.

Skill #9: Answering Phones

As a medical office assistant, you will help answer the phones. There will be patients that have questions or appointments, vendors that need to deliver supplies and other medical offices that need medical records to help out patients. During a medical office administration program, you will learn how to properly answer the phone with the proper tone and within a minimum number of rings. You are representing the medical facility with callers so friendly and professional conversation is key.

Skill #10: Greeting Patients

When the medical secretary or medical assistant aren’t available, as the medical office assistant you will help greet patients. You will need to be professional and friendly. You may be the first person to greet the patient at the medical facility, so it is important to make a good first impression.

Skill #11: Medical Billing and Coding

During a medical office administration program, you will become familiar with the different medical coding protocols. They include ICD-10, HCPCS and CPT. These are important to keep track of patient procedures, treatments and their billing. Medicare and insurance companies expect you to use the correct codes so that claims are approved in a timely manner. Using the wrong code can slow down treatment for a patient or reduce cash flow for the facility. There is a proper code for every procedure, treatment, diagnosis and medical supply. It is up to you to use the appropriate code to keep the medical facility running smoothly.

Skill #12: Light Bookkeeping

As a medical office assistant, you may be responsible for financial transaction, like managing patient bills, paying vendors and managing accounts payable and receivables. During a medical office administration program, you will learn how to manage the bookkeeping in a medical facility. You will use tools like QuickBooks to take care of the basic bookkeeping.

Skill #13: Confidentiality

As a medical professional you will be responsible for keeping patient information confidential as part of the HIPPA Act of 1996. When you are on the phone, you won’t want to talk about other patient’s information. If you are at the front desk, you don’t want to leave another patient’s information on your screen for anyone to see. If a medical facility requests medical records, you should send them electronically as sending paper copies or faxes might get into the wrong hands. A patient must trust medical professionals with very personal information, and it is up to you to keep it confidential.

Final Thoughts

Do you have the skills to work in a medical office? If you don’t have all of them yet, don’t worry. You will learn much of what you need in a medical office administration program. You will learn how to communicate, keep everything confidential, manage clerical duties and keep patients happy. You will be an indispensable asset to the medical office so start your journey to a new career today.

Want to learn the skills to become a medical office assistant? Gwinnett College offers diploma and degree programs in medical office administration. Both diploma and degree programs include training in office and computer skills, medical office terminology and coding, processing insurance payments, and managing electronic health records (EHRs). The Medical Office Administration diploma program is designed for Gwinnett College students seeking to train for an entry-level career in a medical office assistant environment.

 

Contact us to learn more about how you can become a medical office assistant today.

 

Medical Assistant Instructor – Sarasota, FL – posted March 4, 2021

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Allied Health Instructor – Medical Assistant

Location:
Sarasota, Florida

Industry: Education

Occupational Category: 31-9092.00 Medical Assistants; 43-3021.02 Medical Billing

Hours: Part-time

Description: Gwinnett Institute seeks adjunct instructors to teach in our medical assisting and medical billing and coding programs. The position is to teach students at the diploma and associate degree levels. At present, most courses are taught in a hybrid fashion where students are not on campus for the entirety of their courses. Instructors are expected to teach courses from campus.

Responsibilities:
*

  • Proactively creates a learning environment that is unique, memorable and personal.
  • Demonstrates a service-minded attitude and models the Company’s expected behaviors (core values) on a daily basis with students, colleagues and employers.
  • Maintains a positive attitude in being flexible and adapting to individual student learning needs.
  • Effectively translates subject matter expertise to engage and educate students through active learning.
  • Creates a two-way learning partnership by encouraging student accountability as part of the educational process. Students are encouraged to seek the Instructor’s help and the Instructor will be available and willing to provide extra assistance for students experiencing difficulty.
  • Maintains “ownership”of student attendance and proactively maintains contact with students.
  • Prepares and submits weekly lesson plans inclusive of learning activities that stimulate student involvement, encourage reflection and critical thinking, and take into consideration different learning styles.
  • Provides each student with a course syllabus that includes course objectives that include student learning outcomes, learning activities to achieve those objectives, methods of evaluation and attendance requirements at the beginning of the course. The Instructor will review the syllabus in its entirety and address any student questions regarding the information communicated.
  • Relates to students in a fair, courteous and professional manner. Encourages students to maintain professional/appropriate dress and behavior in accordance with Gwinnett’s Student Code of Conduct Policy.
  • Ensures timeliness, fairness, and consistency in grading and evaluation of student work in support of Company policies.
  • Actively participates in the evaluation of program/course materials to include recommendations for course revisions, selection of textbooks and other teaching aids, and development of curricula as needed.
  • Utilizes approved textbooks and supports the material with well-defined lesson plans that include pertinent examples and exercises with practical applications.
  • Maintains current knowledge of adult learning methodologies, new classroom technologies and industry/healthcare standards through continuing education, such as external development opportunities, in-service activities, membership in professional organizations, and reading of current professional periodicals, incorporating this knowledge into the learning environment.
  • Attends and actively participates in all scheduled in-services, meetings and completes assigned independent study modules to maintain faculty development requirements.
  • Maintains a safe learning environment by ensuring that students and staff use supplies and equipment in accordance with manufacturer guidelines and clean up after completing class.
  • Completes reports as required by Program Director in an accurate and timely manner.
  • Submits supplies and equipment requests to the Program Director in a timely fashion.
  • Proactively initiates appropriate actions to re-engage and retain at-risk students.
  • Demonstrates collaboration and maintains a “team player”appreciation for functional accountabilities and priorities at the campus outside of Academics.
  • Takes ownership of the classroom resources, tools and supplies to ensure that ongoing needs are addressed in a timely manner.
  • Maintains positive communications with students concerning administrative and school policies and procedures.
  • Performs other related duties as assigned.

Educational requirements:

  • Minimum of 5 years experience as a medical assistant, medical biller/medical coder, or similar.
  • Associate degree in an allied health field

Experience requirements:

  • 5 years in allied health required.
  • Teaching experience preferred.

Desired Skills:

  • Excellent communication and presentation skills
  • Comfortable in the use of classroom technology
  • Can motivate students toward the goal of graduation.
  • Attention to detail, sense of urgency and passion for making a difference in the lives of others
  • Able to work independently, yet within a strong team environment
  • Able to work a flexible schedule

Qualifications:

  • Passionately committed to customer service
  • Strong affinity for connecting with and understanding the needs of others
  • Motivating and inspiring
  • Positive and approachable
  • Freely acknowledges and appreciates effort
  • Flexibility and the ability to multitask
  • Effective listening and communication skills
  • Classroom management
  • Open and inclusive of others’ input
  • Ability to translate theory into practice
  • Strong planning and organization skills
  • Results/Metrics-Driven

Job Type: Part-time